Client Services
Client Services Manager
London, UKHybrid£40,000 – £55,000
About the role
The Client Services Manager will be responsible for managing day-to-day relationships with a portfolio of BPS brand clients, ensuring campaigns are delivered on time and to the highest standard. You will work closely with the Partnership Management and Activation teams to coordinate delivery and resolve any issues quickly.
This is a client-facing role that requires strong organisational skills, excellent communication, and a genuine passion for delivering outstanding service.
What you'll do
- Manage day-to-day client communications for a portfolio of brand accounts
- Coordinate campaign delivery with internal activation and partnership teams
- Prepare and present regular performance updates to clients
- Proactively identify and resolve delivery issues before they escalate
- Maintain accurate account records and documentation
- Support the Client Services Director on strategic account reviews
What we're looking for
- 2–4 years in client services, account management, or project management
- Strong organisational skills and attention to detail
- Excellent written and verbal communication
- Comfortable managing multiple client relationships simultaneously
- Experience in media, marketing, or a related industry preferred
- A proactive, solutions-focused approach to problem-solving
Role details
- Department
- Client Services
- Location
- London, UK
- Working pattern
- Hybrid
- Salary
- £40,000 – £55,000